Terms and Conditions
Privacy Policy
1) Privacy - All of your personal information is kept private with us.
Toner Cartridge Inc. cares about your privacy and security. Your personal information will never be released, sold or rented to any third party. The information gathered by Toner Cartridge Inc. is used for the sole purpose of providing the customer with the best service available.
2) Security - Your personal information is protected when you shop with us.
Toner Cartridge Inc. protects your personal credit card payment information. All web sites operating under Toner Cartridge Inc. utilize an SSL information encryption technology which prevents anyone besides Toner Cartridge Inc. from viewing your personal credit card payment information, name and address. We strive to create a safe marketplace which allows our customers piece of mind, safety and security.
Shipping policy
Toner Cartridge Inc. is committed to providing a favorable shopping environment. We therefore offer free shipping on all orders over $100.00. All products will be shipped via Fed Ex or UPS directly to you. Free shipping applies to Ground shipping through Fed Ex or UPS on orders of $100.00 or more. Ground rates are a flat rate of $3.00 to anywhere in the United States excluding Hawaii or Alaska. Transit times range from 1 to 5 days depending on the delivery location. Next day shipping and air delivery are available upon request. When placing an order there is a devoted field to specify shipping preferences.
Defective Return Policy
Any defective cartridge (defective: a cartridge that has a manufacturer defect which prevents the cartridge from working and or performing to manufacturer specifications) found to be faulty are returned to tonercartridgesinc.com through our free shipping service, in exchange for a free replacement of the defective cartridge or reimbursement of the price of the cartridge. Upon receiving your defective cartridge it is recorded and sent to the manufacturer. It is recognized that defective cartridges are not the negligence of Toner Cartridge Inc. Toner Cartridge Inc. is not liable for defective cartridges outside of this outlined return and replacement policy. This policy holds effect up to one year after the date of shipment.
Return policy
Tonercartridgeinc.com understands unique circumstances arise and create a need to return product due to other reasons besides a product defect. Cartridges must be returned within 90 days of purchase. Returns will not be accepted without a Product return form. Once a returned order is received it is inspected and payment or account credit is then applied. The customer is responsible for shipping costs involved with returning any product due to reasons outside any tonercartridgeinc.com warranty or product defect. See defective return policy.